FAQS

What are your locations & hours?

Do you sell gift cards?

Can I use a gift card or store credit online?

Gift Card: Yes, please enter the gift card number at checkout. If you have any issues please email orders@getplenty.com with your gift card number.

Store Credit: To use store credit online, first place an order like normal. There will be a preauthorization made to the method of payment used for the full amount of your order to hold your purchase.

Reply to your order confirmation to let us know you would like to have your credit applied. We will make a note on our end and apply the credit when shipping your order. You will only be charged for the difference in price if there is one at the time of shipment.

Will you send me a tracking number?

What is your return policy?

Do you offer price adjustments?

A one-time price adjustment can be made within 7 days of purchase with the original receipt and item(s) with tags attached.

If it is past 7 days and/or the item is not present, the difference in price will be issued as a store credit up to 30 days from the original date of purchase. Sale or promotional priced items are not eligible for price adjustments.

Can I contact someone with questions/concerns?